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This easy six-step guide will help you. Click here to view.
During transit the Float Switch Assembly and Float Stopper may come loose inside the water reservoir. It can easily be slotted back in to place. Click here to see a detailed diagram.
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In less than 30 seconds.
The FLAVIA FUSION, Creation 200 and the SB100 come with a one-year warranty which covers mechanical and electrical breakdown, excluding build-up of limescale.
No. The state-of-the-art FLAVIA system, an innovation of Mars, Incorporated, is engineered for ease of use and unmatched reliability. With the self-contained fresh pack, there are no grounds to measure, filters to discard, or coffee pots to empty and clean, eliminating daily maintenance. This is different from most other one-cup systems.
The tank holds just under 0.4 gallons of water. This should make at least 6 FLAVIA beverages on volume setting '4'.
FLAVIA systems are some of the most reliable beverage machines available. We recommend a de-scaling routine every six months and changing the carbon-activated filter regularly to keep your machine in tip-top condition.
Simply follow the de-scale instructions for the FLAVIA FUSION brewer by clicking here to view. For de-scaling instructions for the FLAVIA SB100, please contact Customer Service at 1-888-693-5284. The SB100 de-scaling kit is available in the Accessories section of this web site.
If you need assistance in changing your carbon-activated filter, contact our Technical Support staff at 1-888-693-5284. The carbon-activated filter is available in the Accessories section.
The FLAVIA fresh pack is hermetically sealed from light and air to provide freshness in every drink. Each Fresh pack has a suggested "Use By" date on it.
Yes. All drinks can be iced by using the espresso button (SB100) or the lowest water volume setting (FUSION / FUSION Deluxe) to brew your favorite FLAVIA beverage into a full cup of ice.
Yes. You can use the FLAVIA FUSION / FUSION Deluxe, SB100 or Creation 400 brewers and any of the FLAVIA coffees to brew espresso-style drink, including decaf.
Yes. You can use the FLAVIA FUSION / FUSION Deluxe or Creation 400 brewers and any of the FLAVIA coffees to brew a cappuccino / latte by making it with our Cappuccino/Latte Swirl fresh pack to make a cappuccino or latte.
No. Your drinks station was designed to accept FLAVIA fresh packs only.
180°-190° F (82°-88° C)
We are constantly developing new products in response to customer demand. If you have any suggestions for new products, we would love to hear them. Please send via our contact us section.
Click here to view our nutritional information.